Privacy Policy

Last updated: 2 August 2026

1. Introduction

NK Help Hands Foundation ("we", "us", "our", "the Foundation"), a Section 8 Company registered under the Companies Act, 2013 (CIN: U88900BR2026NPL085766), with its registered office at Daranagar, Rohtas, Bihar – 821304, India, is committed to protecting the privacy of visitors, donors and volunteers who interact with our website nkhelphandsfoundation.com ("Website").

This Privacy Policy describes how we collect, use, disclose and safeguard your personal information, and is framed in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, as applicable.

2. Information We Collect

We may collect the following categories of information when you use our Website:

• Contact details: name, email address, phone number and message content submitted through our Contact form.
• Donation-related details: name, contact information and, where applicable, payment or bank transaction references shared with us to coordinate a donation (donations are currently arranged manually via WhatsApp, phone, email, UPI or bank transfer, and are not processed automatically by the Website).
• Newsletter subscription: your email address, if you choose to subscribe.
• Technical information: IP address, browser type, device information and pages visited, collected automatically for analytics and security purposes.

3. How We Use Your Information

• To respond to your enquiries, volunteering requests or donation-related communication.
• To acknowledge and record contributions made to the Foundation.
• To send updates about our programmes and activities, only if you have subscribed to receive them.
• To maintain, secure and improve our Website.
• To comply with applicable legal, regulatory or governmental requirements.

4. Disclosure of Information

We do not sell, rent or trade your personal information to third parties. We may share information only:

• With payment facilitators or banks strictly to process or verify a donation you have chosen to make;
• With service providers who assist us in operating the Website (e.g. hosting providers), under confidentiality obligations;
• When required by law, court order or government authority; or
• To protect the rights, property or safety of the Foundation, our team or the public.

5. Cookies

Our Website may use cookies or similar technologies to improve browsing experience and understand site usage. You can control or disable cookies through your browser settings; disabling cookies may affect some features of the Website.

6. Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including for record-keeping, statutory compliance and donor acknowledgement, after which it is securely deleted or anonymised.

8. Your Rights

You may contact us to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information, subject to our legal and record-keeping obligations;
• Withdraw consent for newsletter communication at any time.

9. Children's Privacy

Our Website is not directed at children under 18 years of age, and we do not knowingly collect personal information from children without the consent of a parent or guardian, except where such information is provided by a guardian in the course of our welfare programmes.

10. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, the contact details of our Grievance Officer are:

• Name: Managing Director, NK Help Hands Foundation
• Address: Daranagar, Rohtas, Bihar – 821304, India
• Email: contact@nkhelphandsfoundation.com
• Phone: +91 62067 44881

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The revised Policy will be posted on this page with an updated "Last updated" date.

12. Contact Us

For any privacy-related questions or requests, please reach out to us at contact@nkhelphandsfoundation.com or +91 62067 44881.